There is no Submit and Save button

Ameliar
Mega Contributor

Hello,

 

The Submit and Save buttons are missing from the newly created asset creation form after the Washington upgrade. They are present in the Utah version. I don't know how to fix this issue.

3 REPLIES 3

Service_RNow
Mega Sage

HI @Ameliar 

 

Please search the Script include name as a "AssetUtils" and add this function

AssetUtils.showUIActionOverAsset = function(asset) {

    // Hide the UI action over license if SAMS is active

    return asset.sys_class_name.toString() !== global.AssetManagementConstants.ASSET_CLASSES.SOFTWARE_ENTITLEMENT ||  !GlidePluginManager.isActive('com.snc.sams');

};

https://www.servicenow.com/community/expert-services-forum/submit-and-save-button-is-missing/td-p/29...

 

than submit ui action visible.

If I could help you with your Query then, please hit the Thumb Icon and mark as Correct !!

Can someone explain the reason behind it?

 

@Navya Cholleti2 This is a New UI Action and function "AssetUtils.showUIActionOverAsset" added in Washington DC in Asset Table.