Assign Views by Role
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04-17-2014 01:22 PM
We are looking to create a new role called incident_itil that will provide the same roles as the itil role, but restrict it to only the incident table. I created the role and added the role to all ACLs that require an itil role. Now I am running into an issue where the user's views are defaulted to the ess view:
- In the Create New module, the abbreviated ESS form is displayed
- The lists do not display any records (no ACL restriction warnings)
- When using the "New" button, I am redirected to a wizard instead of the form.
I was able to fix the create new view with the switchView function in a client script, but the other issues remain. It seems like there should be a way to administer which roles see which views, but all information that I am finding online point to scripting.
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09-21-2014 09:23 PM
It definitely seems like you're setting the role to a certain view or the wrong view.
2. The lists do not display any records (no ACL restriction warnings)
- I would make sure that the role you are trying to implement is set on the base table as well as the individual modules (usually the lists) that you are trying to put it on or create.
3. When using the "New" button, I am redirected to a wizard instead of the form.
- This, I believe, is caused by an interceptor for that specific table (System Definition -> Interceptor).
Please let me know if this helps.
