Assigned Vendor field and Vendor reference field disappearance

[Drithika20]

Hi All,

I am facing an issue with Assigned Vendor field in FSM Work order and work order task forms, they appear at first and tend to disappear after few seconds. Does anybody know what to do to solve this issue. Please let me know if there are any solutions. 

NOTE: If we make the assigned vendor field to be mandatory it is visible, but we don't want it to be mandatory.

We tried some possible solutions like checking for Business Rules, Ui Policies, UI Actions, ACLs, Dictionaries, debugging and checking form designer for more overview. We have also tried to give more roles like security_admin and sn_esm_admin as well to check if it is role based hidden fields.

Thank you,

Drithika

[Community Alums]

Check Client Script: "Update Assigned to (Assign Group change)" lines 59 and 79.

[Joshua Chen FX]

@Drithika20  did you resolve your issue?

could it be that your assignemtn group is not type vendor?