Dispatcher Workspace: “Assignment Groups” value from URL isn’t applied until selected from dropdown
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yesterday
Hi everyone,
In Dispatcher Workspace, I’m trying to pre-filter by Assignment Groups via URL. The value shows up in the filter input, but the filter isn’t actually applied unless I manually pick the same value from the dropdown and click Apply.
Steps to reproduce
- Open Dispatcher Workspace with a URL that includes the assignment group (e.g., groupId="Demo%20WorkGrp".
- The Assignment Groups input displays the value (Set via UI builder in background).
- Results do not refresh; I must select the same value from the dropdown and click Apply.
Expected: Filter should auto‑apply when the value is present in the URL/state.
Actual: Value is shown in the input, but no filtering occurs until I select from the dropdown and press Apply.
Workarounds tried: Manually selecting from dropdown → works; restoring default/clear all → same behavior.
Environment: [instance], [store/build], Browser: [name/version].
Questions
- Is there a supported URL/state parameter to auto-apply the Assignment Groups filter on load?
- If this requires a specific param name/format (e.g., sys_id vs. display value), what’s the correct one?
- Any known limitations or fixes (UI settings, workspace config, or patch)?
Screenshot attached for reference.
Thanks!
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