Dispatcher Workspace Not Loading

Viral Modi
Tera Contributor

Hello all, facing this issue suddenly where the dispatcher workspace is just not responding and not loading any content.  Anyone faced this ?   Whats the solution ?

 

Have logged a case with ServiceNow but still still no feedback. 

 

 

 

 

 

4 REPLIES 4

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Viral Modi 

 

Try to repair  or update the plugin once.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Viral Modi
Tera Contributor

Hi - i did try to repair earlier but that didn't help.   I have just now updated the plugin to the latest version and now it looks better.   Thank you

Perfect, please close the thread.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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From personal experience, if you're in your PDI and using admin to access DW, and you have other plugins installed/using demo data, DW might not load. 

Impersonate dispatchers instead of accessing using admin worked for me