Field Service Management - Stockroom and assets

[Tommaso2]

Hi all,

How FSM uses stockrooms and assets management? Neither EAM, nor HAM and nor SAM are included in my analysis.

So, without EAM, HAM and SAM, I wonder:

- how stockrooms work in FSM? Which functionalities can be leveraged?

- how asset management work in FSM? Which functionalities can be leveraged?

- which is the difference between parts and assets in FSM?

- stock rules and transfer orders are included in FSM only, without EAM, HAM and SAM?

- which is the difference between Inventory Management and Asset Management?

Many thanks in advance

[Tanushree Maiti · Accepted solution]

Please refer this links, see if it helps you:

https://www.servicenow.com/community/fsm-articles/servicenow-field-service-management-fsm-product-ch...

https://www.servicenow.com/docs/r/washingtondc/field-service-management/asset-management-for-field-s...