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mukul Kaushal
Tera Contributor

How does the SMMapMarkers Script Include dynamically manipulate map marker payloads before rendering them on the Central Dispatch board? Specifically, if you need to override the default color-coding logic of a Work Order Task pin based on a custom dot-walking field on the parent Work Order (rather than task priority), which method inside that API must you extend, and what format must the returned JSON object match?

Mukul Kaushal
1 REPLY 1

Tanushree Maiti
Tera Patron

Hi @mukul Kaushal 

 

Refer:

KB2817991 Map Provider Integrations for Field Service Management: Configure Third-Party Map Provider... 

 Configure the appearance of the map in Dispatcher Workspace 

Create a map marker 

 

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Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti