How do I resolve a Field Service - Dispatcher Workspace 500 error?

GUPPY
Tera Contributor

‎05-05-2023 05:45 AM

Hello, 

 

How do I resolve the spinner on my dispatcher workspace that always results in a http 500 error?

 

I do not have admin rights, but maybe you can give me some things to have my admins try.

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Anderson_R
Tera Contributor
In response to Udayan Birajdar

‎12-21-2023 06:24 AM

We ended up submitting a Hiwave ticket for this and the SN team updated the 'DispatcherWorkspaceCalendarUtil' script include to solve the issue. If you guys are still having the same issue, I recommend submitting a Hiwave/Hitide ticket and pointing them towards this specific script include as it might be your issue as well.