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how to default ''expand'' assignment groups in dispatcher workspace?

Joshua Chen MTL
Mega Sage

is there a way to keep the assignment groups ''expanded'' so that i can always see the technicians under the 2nd groups?
everytime i click on a new task or rerfresh, it collapses the 2nd group

 

JoshuaChenFX_0-1752449935268.png

 

2 REPLIES 2

Ct111
Tera Sage

if you are using agent workspace, you can play around below method

 

g_aw.setSectionExpanded

 

For more details about the documentation of this method , check below 

LINK

any solution for dispatcher workspace?
is this ootb behavior? 
need to go to UI builder?