Invalid update error message

Joshua Chen FX
Mega Sage

hello team, any one can dirict me toward the config :
- number field becomes red when invalid update?

i checked ui policy and client script, no luck

JoshuaChenFX_0-1750105258578.png

 

1 ACCEPTED SOLUTION

i can see the message on the screenshot my friend lol! 🙄

i am looking for the config. i just found the BR that does it, but couldn't figure out what makes it red.

EDIT: The color comes from the gs.addErrorMessage() method in the script. it is red by default and gs.addInfoMessage() is blue by default 

JoshuaChenFX_0-1750106421468.png

 

View solution in original post

2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Joshua Chen FX 

The error is due to a conflict with agent availability, which is conflicting with this task, causing the numbers to turn red.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

i can see the message on the screenshot my friend lol! 🙄

i am looking for the config. i just found the BR that does it, but couldn't figure out what makes it red.

EDIT: The color comes from the gs.addErrorMessage() method in the script. it is red by default and gs.addInfoMessage() is blue by default 

JoshuaChenFX_0-1750106421468.png