Learning FSM with a Xanadu PDP?
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02-02-2025 10:00 PM
I am new to ServiceNow and want to better understand how our technology product can integrate with FSM.
I signed up for a PDI which deployed a Xanadu release. However, I do not see any FSM plugins to activate in order to start better understanding it.
Can someone provide me with some pointers to get me going?
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4 weeks ago
How did you do this?
Just launched a fresh Zuirch instance, browse plugins for FSM, nothing there.
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4 weeks ago - last edited 4 weeks ago
that's odd, i also just launched a new zurich instance and had no issue finding the FSM plugins.
the WFO for FSM is also available now in zurich (while it was not in yokohoma anymore
Add me on LinkedIn 🙂 https://www.linkedin.com/in/joshuachen0510/
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4 weeks ago
Any chance you could elaborate on your steps and screenshots? You’re using a free pdi right?
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4 weeks ago
Can you provide some more info on your workflow/screenshots?
- I have no purchased items and only access to the PDI program
- I deploy a fresh zurich instance (I am in Australia if that makes any difference)
- App Engine Studio Installed
- Creator Studio Installed
- Wake up my instance this morning and 'Managed My Instance'
- developer.servicenow.com/dev.do#!/manage-instance
- Plugins for your instance - 46, no filters applied
- No sign of Field/FSM/WFO
I could see things in the store, but trying to get these got me unauthorised.
