Learning FSM with a Xanadu PDP?

SimonGIS
Tera Contributor

I am new to ServiceNow and want to better understand how our technology product can integrate with FSM.

 

I signed up for a PDI which deployed a Xanadu release.  However, I do not see any FSM plugins to activate in order to start better understanding it.  

Can someone provide me with some pointers to get me going?

SimonGIS_0-1738562351081.png

 

8 REPLIES 8

How did you do this?

Just launched a fresh Zuirch instance, browse plugins for FSM, nothing there.

SimonGIS_0-1760488620413.png

 

that's odd, i also just launched a new zurich instance and had no issue finding the FSM plugins.
the WFO for FSM is also available now in zurich (while it was not in yokohoma anymore

 

.
Add me on LinkedIn 🙂 https://www.linkedin.com/in/joshuachen0510/

Any chance you could elaborate on your steps and screenshots? You’re using a free pdi right?  

Can you provide some more info on your workflow/screenshots?

  • I have no purchased items and only access to the PDI program
  • I deploy a fresh zurich instance (I am in Australia if that makes any difference)
    • App Engine Studio Installed
    • Creator Studio Installed
  • Wake up my instance this morning and 'Managed My Instance'
    • developer.servicenow.com/dev.do#!/manage-instance
  • Plugins for your instance - 46, no filters applied
  • No sign of Field/FSM/WFO

I could see things in the store, but trying to get these got me unauthorised.

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