Mobile Development - Add editable field

Nuno Oliveira
Mega Guru

Hi all,

 

Can you please help me with an basic issue I am facing?

So, the issue is, I have a requirement to add a field that needs to have the possibility of be editable in the Agent Mobile App for FSM, in this case is on the Work Task table. So, I have added it in the Edit work Input form screen, which until here, all seems to be fine. The issue is, I can update the field, however, when I save it, it doesn't reflect either in the mobile form or the backend UI, what am I missing?

 

 

Unfortunately, seems that the Servicenow trainning for mobile development was taken down, so I can't get this information anywhere.

 

 

Best regards

5 REPLIES 5

Tanks for the reply, but it seems the way is no longer through the Data item. 

From what I got from Servicenow, it is based on the action from the screen.

In this case the field needs to be added in a OOB Utils Script Include.