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"Insufficient privileges" error is coming when closing Work Order Task from Now Agent App.

Not applicable

‎11-13-2025 03:27 AM

While I am trying to close a Work Order Task from mobile app , the "Insufficient privileges" error is coming up.
This error is coming for internal agent (wm_agent).
This is happening only in Production. The ACL's and other configurations are same as lower instances.

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Joshua Chen MTL
Mega Sage

‎11-13-2025 06:05 AM

good candidate for a SN ticket

.
Add me on LinkedIn 🙂 https://www.linkedin.com/in/joshuachen0510/
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jalipatisir
Tera Contributor

3 weeks ago

Is it resolved?

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