To generate task through flow designer through yes/no variable selected at the backend by fulfiller.
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‎03-27-2023 08:06 PM
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‎03-27-2023 08:08 PM
how ritm shall be processed only after submission of variables at the backend. What condition needs to be given in the flow designer.
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‎03-27-2023 08:59 PM - edited ‎03-27-2023 09:26 PM
- In flow, set the trigger as "Service Catalog".
- In actions, use "Get Catalog Variables", it allows you to select the catalog item and the related variables.
Once you save it, in the left hand side, data pane, you will see all your variables. After that, you can easily build your flow based on the yes/no variable.
for example, use IF condition in Flow Logic to get the variable value (yes/no). And, based on the user input, you can use "create task" action to create a new record in ServiceNow.
Please mark it correct if it answers your question.
-Snehangshu Sarkar
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‎03-27-2023 09:29 PM
flow i created, now yes/no variable to be selected by fulfiller at the backened and accordingly task should get generated as per flow if conditin.
WHEN VARIABLES are not hided on the portal flow is working perfectly. but when hided it is not triggering task as per values selected at the backened.
