Execute on existing data on Exception rule not working

Gayathri5
Tera Guru

‎09-21-2022 06:25 AM

Hi, 

I have created an exception rule and selected "execute on existing data" , but it is not coming under newly created Remediation task.

Has anyone encountered this kind of issue?

what is the scheduled job which is used for this?

 

Regards,

Gayathri

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Adrian Soldan
ServiceNow Employee
ServiceNow Employee

‎10-26-2022 08:25 AM

Hey Gayarthi,

The scheduled job 'Associate existing VIs with Auto Exception Rule' does this and you can execute it.

Let me know if this helps!

 

Best Regards,

Adrian Soldan