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3 weeks ago
Hi @AnoopRawat
Please try to install it from developer portal (https://developer.servicenow.com/dev.do#!/manage-instance )
If from there only you are getting activation failure message ,
Sometimes, the background process times out or the status tracker gets stuck, meaning the plugin is actually active:
• Log into your PDI and type sys_plugin.list in the Application Navigator.
• Search for Discovery (com.snc.discovery) to check its state.
• If it is listed, open the record and click Repair if available.
• Search for Service Mapping (com.snc.service-mapping) to check its state.
• If it is listed, open the record and click Repair if available.