@Simon Hendery  You're spot on. I typically signing on through the Dev portal and not directly into the PDI instance.  I'll request a new PDI and save the direct link.

At the very least, you'd think they would remind you that logging in through the Dev portal does not count and have 5 days before your PDI is tagged for reclaimation.

Much appreciated, Simon!!!!

You're welcome @mitchlm 

It's infuriating that this situation is causing so much inconvenience and frustration to PDI users, yet ServiceNow just ignores it. 

Mind you, it's only one of so many issues with PDIs at present:

https://www.linkedin.com/feed/update/urn:li:activity:7516892562805293058/

Hi @mitchlm 

FYI ->Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes

As per above article , 

reclaiming PDIs that meet both of these conditions: 

• 90 days or older (based on when they were provisioned) 
• Haven't had a PDI login in the last 10 days 

Please check this Personal Developer Instance (PDI) Guide

Where it is written-

"When a PDI is reclaimed, the instance is unassigned from you, reset to its original state, and reassigned to another Developer Site user. Reclaiming instances allows ServiceNow to supply active developer site user with free instances."

Once it is reclaimed, only option is left i.e Request for New PDI instance.

Read the question, @Tanushree Maiti. Your cut-and-paste answer didn't address it.

Hi @mitchlm 

Also, as outlined in the shared KB regarding when a PDI gets reclaimed, please note that once you have received the Reclaim email, you will no longer be able to retain your PDI.

Regarding the last login time issue, this appears to be a known issue, as several community members have reported experiencing the same problem.

Unfortunately, there is no official support available for this issue, so it is difficult to determine the exact root cause or provide a confirmed solution at this time.