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09-08-2025 04:11 AM
Hi @aikaterinik ,
This happens because the Ask For Approval action isn’t using the Approver returned by the Decision Table. When no approver is set, the action defaults to the requester’s Manager field, which explains why it always routes to Abraham Lincoln and shows him twice.
To fix this:
In your Uni approval flow, make sure the Decision Table result (Approver) is available (e.g., DecisionTableResult.Approver).
Open the Ask For Approval action and set the Approvers field to the Decision Table output:
Data pill → Decision Table output → ApproverConfirm the Approver column in the Decision Table is a Reference field to sys_user.
(Optional) Add a Log action before the approval step to confirm the Decision Table is returning the correct user.
With this setup, the approver from the Decision Table will be used, and the flow will no longer fall back to the Manager field.
Thanks & Regards,
Muhammad Iftikhar
If my response helped, please mark it as the accepted solution so others can benefit as well.
Muhammad Iftikhar
If my response helped, please mark it as the accepted solution so others can benefit as well.