- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-11-2025 07:30 AM - edited 09-11-2025 07:39 AM
Hi @Nabilah,
1. Using Headers
The Headers field contains the raw email header information, which always includes the "From" address. This is the most reliable way to check the sender's domain.
Select Headers from the dropdown menu.
Set the condition as Headers contains From: <your_domain_here>.
2. Using Body Text
This is a less reliable method but may work if the email template includes the sender's email address in the body.
Select Body text from the dropdown menu.
Set the condition as Body text contains @example.co.uk.
3. Alternative: A More Reliable Method
If you're still having trouble, the best practice is to set the condition to To contains <your_inbound_email_address> and then use a script in the inbound action to check the sender's domain. This method is more robust and allows for more complex validation.