Ankur Bawiskar
Tera Patron

@Tepp 

that's OOTB behavior.

I won't recommend any script for this.

Please inform customer about the platform feature.

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader