Hi @kathymorris
When you say SD person is writing a document, what type of document is it mostly? Is it an SOP mainly used by SD, or is it used across the organization? Is it a functional or a technical document?
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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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