Hi @cmayes516,

and if you navigate to the list of all dashboards:
https://yourinstance.service-now.com/pa_dashboards_list.do

eventually

https://yourinstance.service-now.com/par_dashboards_list.do

(pa_ versus par_)

Can you access the desired dashboard?? or was it published?

Another thing what you can do is to refresh the page and retry, impersonate for another user (but sys admin shall be fine) , clear cache or use another browser/incognito tab..

Let me know if that worked