Ankur Bawiskar
Tera Patron

@Sachin Gavhane 

Couple of approaches

1) Add file to your catalog item, use Rich Text Label variable and add the link to that sys_attachment record

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search in sys_attachment and grab that record sysId

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In variable click and add link and add that sysId by forming URL

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Output:

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Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

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