I need to activate in workspace - escalate case in retail store case inquiry
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-12-2026 03:36 AM
Hi Team,
In CSM workpsace I need to add UI action - Escalate case , which have retails case inquiry application RSI record I need to add escalate case button , How i can achieve this in workspace
