Business Application spatial components

peteGerardis
Tera Contributor

Hi All,

 

Currently I am being asked to create Business Application entries for spatial components of existing business applications. Currently we associate application support resolver groups with business applications and our portal routes tickets to resolver groups based on business application support group. Now our spatial team is requesting same/similar functionality when the mapping component within the application has an issue which would be assigned to our spatial team rather than the application support team. How should we be representing these in the CMDB?

 

Thanks in advance

 

Pete