Dynamic CI grouping for change management and Outage creation
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11-26-2024 03:53 AM - edited 11-26-2024 04:00 AM
In our set up, when an Outage record is created from change ticket and Dynamic CI is selected, it doesn't have effect on all related CI's that are part of Dynamic CI group.
Is this Dynamic CI group functionality working as expected? ideally, we would expect it to show all related CI's of the Dynamic CI group having the outage record tagged. Can ServiceNow suggest something here
