Hi @BradW8176685430 ,

If you have many records to update, use a Background Script to programmatically revert changes:

var gr = new GlideRecord('alm_hardware');
gr.addQuery('sys_updated_by', 'staff_username'); // Replace with the username
gr.addQuery('sys_updated_on', '>=', 'YYYY-MM-DD HH:mm:ss'); // Approximate time
gr.query();

while (gr.next()) {
    gr.field_name = gr.getAuditValue('field_name', 'before'); // Replace with actual field name
    gr.update();
}

Also check this table sys_update_xml, ServiceNow logs changes made by bulk updates in this table.

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Runjay Patel - ServiceNow Solution Architect
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