Advanced View Filter on Change Request tab via CMDB Workspace

TheKatherine
Tera Expert

When I go to the Change Requests tab on a CI via the CMDB Workspace, I would like to be able to switch between seeing open and closed change requests.

         go to All > CMDB Workspace > CMDB Workspace > search for a CI > click on the Change Requests tab >

         current filter shows only open (active = true) change requests

 

Currently, when I go to the 'Show filter panel', it is showing the following criteria:

             configuration item = ci name (ex. bo-00003) and active = true

 

I try to change the filter by clicking on Advanced view > Use ex

isiting filter > Closed > Update (see first image below), but the filter does not remove the entry for active = true (see second image below).

 

 

advanced view filter options.png

 

 

 

 

 

 

 

 

 

advanced view filter closed.png

 

Any help or guidance on this would be appreciated

 

thank you

TheKatherine