Ankur Bawiskar
Tera Patron

@MohammadAmzad 

Not possible.

You can either see all the tabs or none.

Why not do this

1) have 1 separate dashboard for ITIL users and remove those tabs from dashboard. Ensure this dashboard is shared only with ITIL user

2) have another dashboard with all tabs and ensure it's shared with correct set of users/groups.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader