Hi @ExtAbhayPat ,

 

What’s happening: Azure reuses IPs for VM instances but allocates a new Object ID when the VM is re-created or restarted.


Why: The IRE (Identification & Reconciliation Engine) is designed to treat Object ID (cloud-native identifier) as a unique key for the CI.


Best Practice Fix:
* Ensure the Identification Rule for cmdb_ci_vm_instance includes the Cloud Resource Identifier (Object ID / Azure Resource ID) along with Subscription + Tenant rather than relying on IP alone.
* This way, IRE won’t merge CIs incorrectly and avoids duplication due to reused IPs.
* Keep IP as a contributing identifier, but not the only key.

 

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Thank You
AJ - TechTrek with AJ - ITOM Trainer
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