CMDB Health Remediation Task Days in WIP Metric

adamtoth
Tera Contributor

Hello,

 

My team uses the WIP state on CMDB Health Tasks for when an INC, Story, or Decom is related to a task. We would like to be able to report on the number of days a task has been in the WIP state. What are the best practices for tracking this metric? Is there a way to do so without creating a custom field?

 

Thank you,

 

Adam