AJ-TechTrek
Giga Sage
Giga Sage

Hi @geogeorge ,

 

A Dynamic CI group is a dynamic grouping of configuration items (CIs), based on some common criteria. For example, you can create a dynamic CI group based on the location of all web servers in Detroit or all Oracle databases in Boston.

You might want to use Dynamic CI groups in the following situations:

  • As a query-based application service

    You don’t have Service Mapping enabled yet, but you have 12 servers and 3 database instances in MyAppServiceProd. You can delete your spreadsheets and use a Dynamic CI group as an application service.

  • As a managed group of Infrastructure CIs

    The web servers in Detroit are managed by the DetroitRockCity Technical Service Offering. You don't need to manually create relationships from Technical Service Offerings to Infrastructure CIs. You can use a Dynamic CI group. A single relationship from your Technical Service Offering CI (DetroitRockCity) to your Dynamic CI Group (web servers in Detroit) gives you the visibility you need.

  • As a way to manage patches for your CIs

    In Change Management, you can select the Dynamic CI group for the CIs you need to update and use a business rule to auto populate the Affected CI field.

You need to use the cmdb_ci_query_based_service and create a required in require format.

 

Also in your screenshot , you are trying to create a Dynamic CI Group, for which you can refer below.

 

https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/product/configuration-manag...

 

 

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.

 

Thanks

AJ

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