Response template are not visible in CSM Workspace
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04-11-2023 07:43 AM
Hello All,
Am creating some response templates in Snow but those are not visible in CSM configurable workspace can someone help me on this.
I've changed the screen condition of agent assist but still unable to load response templates.
Getting this message after configuring agent assist
No Table Configuration
Please specify the Table Configuration
Regards,
Suvarna