Response template are not visible in CSM Workspace

Suvarna Mohanra
Giga Contributor

Hello All,

 

Am creating some response templates in Snow but those are not visible in CSM configurable workspace can someone help me on this.

 

I've changed the screen condition of agent assist but still unable to load response templates.

 

Getting this message after configuring agent assist 

No Table Configuration

Please specify the Table Configuration

 

Regards,

Suvarna