Hi @Siva Ganesh ,

By default, the Chrome Toolbar is disabled in the ServiceNow Customer Service Management (CSM) workspace for improved user experience. However, if you would like to enable it, follow these steps:

1. Navigate to the CSM workspace in ServiceNow.
2. Open the browser console by pressing F12 on your keyboard or by right-clicking anywhere on the page and selecting "Inspect".
3. In the console, type the following code and press Enter:

4. Refresh the page, and you should now see the Chrome Toolbar at the top of the screen.

Please note that enabling the Chrome Toolbar in CSM workspace may cause some visual and functional inconsistencies, and it may not be fully supported by ServiceNow. Additionally, enabling it may affect the performance of the platform, so use this feature with caution.