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02-08-2024 12:59 AM - edited 02-08-2024 01:00 AM
@1dusjhyahnt Use this and let me know if further assistance is required
var grInc= new GlideRecord('incident');
grInc.addQuery('sys_id',input.sysid); //considering you are fetching the number or sys_id from the HTML side
grInc.query();
if(gr.next()){
grInc.description = input.description; // fetching the input in the description field from HTML
grInc.update()
}