Hi all,
We installed the CSM plugin and in the CSM workspace we see twice the "Recommendation" icon in the Case form in the right panel:
In fact in the right panel the magnifying glass icon is repeated twice: once at the first position and once at the third one.
We tried to remove one of them but it seems it is not possible, how can we handle it?
It's maybe a bug and we have to raise a ticket directly to ServiceNow?
Many thanks,
Tommaso
