Hi @Neeta1 ,

Please set this property to false and test again : com.glide.communications.httpclient.verify_revoked_certificate

Additionally, please refer to this KB Article as well, this property should be made false only in sub prod env's just to enable testing

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0851908

If my answer has helped with your question, please mark it as correct and helpful

Thanks!