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07-21-2023 04:00 AM
Hi @Nisha B
Create Email Script for the notification and in that email script write code like below and try.
var requestedFor=current.u_requested_for;
var grUser=new GlideRecord('sys_user');
grUser.addQuery('name',requestedFor);//if sysid is in Requestedfor field then use grUser.addQuery('sys_id',requestedFor);
grUser.query();
if(grUser.next())
{
email.addAddress("cc",grUser.email,grUser.name);
}
Please refer the below link.
https://www.servicenow.com/community/now-platform-forum/how-to-set-cc-with-email-content/m-p/1025103
Please mark my answer as helpful and correct if it helps you.
Regards,
Namrata