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07-25-2023 03:10 AM - edited 07-25-2023 03:17 AM
Hello @Codi ,
I think you have written Assignment Rule.
Please read this kb article
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0862506
Please check that also please remove assigned to first and then try to remove assignment group.
Please mark my answer correct and helpful if it helps you.
