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09-05-2023 05:34 AM
Hello joao_graca,
can you try this...!!
In the mail script you can get value of "u_notes" by using current object. then you can call errorReport function
(function runMailScript(/* GlideRecord */ current, /* TemplatePrinter */ template, /* Optional EmailOutbound */ email, /* Optional GlideRecord */ email_action, /* Optional GlideRecord */ event) {
//Get the value of notes
var status = current.u_notes;
//call the function
errorReport(status);
function errorReport(status){
if (status >= 400 && status < 499) {
template.print("<p>Client Error!</p>");
} else if (status >= 500 && status< 599) {
template.print("<p>Server Error!</p>");
} else {
template.print("<p>Error!</p>");
}
}
})(current, template, email, email_action, event);
Notification body :
HTTP Status: ${u_notes}
${mail_script:ErrorReportNotificationScript}
Vishal Birajdar
ServiceNow Developer
I know one thing, and that is that I know nothing.
- Socrates
ServiceNow Developer
I know one thing, and that is that I know nothing.
- Socrates