sushma9
Tera Contributor

@Alon Grod 

Please find the Script  below.

 Script :

var gr = new GlideRecord("incident");
gr.get('ea4fb154479531108f96ba48436d437b' );
gr.query();
if(gr.next()){
gr.comments = "Please reopen this incident.";
gr.update();
}
 
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