Hi Daniel,

I tried manually classifying the CI from Personal Computer to Computer and that created assets in the asset table. I verified the sys_ids of old and classified CI and its the same. After reclassification there is only one record. 

Questions

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1. If the CI is referenced in other records (for eg: incident, problem etc), will changing the class of the CI is a problem? I'm unable to verify the references of the CI's as it got a huge number of records to be reclassified.

2. What is the best approach to remove the duplicate assets? While verifying the data there are around 20 records in alm_asset table with the same CI name for some records. These records have just the configuration item name , nothing else is populated in the asset records.

Thank you,

Anjana