highlight vip user in catalog task

Ralton Stewart · ‎10-11-2023

I am in need of some help please. When a VIP user creates a Service Request I have it setup that that the users names is Highlighted, when I click into the RITM and SCTask it fails to highlight the name. Attached are some screen grabs and the client script.

I tried with Onchange and Onload as well changing the table to sc_req_item.

function onChange(control, oldValue, newValue, isLoading) {

var callerLabel = $('label.sc_request.requested_for');

var callerField = $('sys_display.sc_request.requested_for');

if (!callerLabel || !callerField)

return;

if (!newValue) {

callerLabel.setStyle({

backgroundImage: ""

});

callerField.setStyle({

color: ""

});

return;

}

g_form.getReference('requested_for', vipCallerCallback);

}

function vipCallerCallback(caller) {

var callerLabel = $('label.sc_request.requested_for').down('label');

var callerField = $('sys_display.sc_request.requested_for');

if (!callerLabel || !callerField)

return;

//check for VIP status

if (caller.vip == 'true') {

var bgPosition = "95% 55%";

if (document.documentElement.getAttribute('data-doctype') == 'true')

bgPosition = "5% 45%";

callerLabel.setStyle({

backgroundImage: "url(images/icons/vip.gif)",

backgroundRepeat: "no-repeat",

backgroundPosition: bgPosition,

paddingLeft: '30px'

});

callerField.setStyle({

color: "red"

});

} else {

callerLabel.setStyle({

backgroundImage: ""

});

callerField.setStyle({

color: ""

});

}

This code was for Requested Item

function onChange(control, oldValue, newValue, isLoading) {

var callerLabel = $('label.sc_req_item.request.requested_for');

var callerField = $('sys_display.sc_req_item.request.requested_for');

if (!callerLabel || !callerField)

return;

if (!newValue) {

callerLabel.setStyle({

backgroundImage: ""

});

callerField.setStyle({

color: ""

});

return;

}

g_form.getReference('requested_for', vipCallerCallback);

}

function vipCallerCallback(caller) {

var callerLabel = $('label.sc_req_item.request.requested_for').down('label');

var callerField = $('sys_display.sc_req_item.request.requested_for');

if (!callerLabel || !callerField)

return;

//check for VIP status

if (caller.vip == 'true') {

console.log("Reached");

var bgPosition = "95% 55%";

if (document.documentElement.getAttribute('data-doctype') == 'true')

bgPosition = "5% 45%";

callerLabel.setStyle({

backgroundImage: "url(images/icons/vip.gif)",

backgroundRepeat: "no-repeat",

backgroundPosition: bgPosition,

paddingLeft: '30px'

});

callerField.setStyle({

color: "red"

});

} else {

callerLabel.setStyle({

backgroundImage: ""

});

callerField.setStyle({

color: ""

});

}