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11-09-2023 03:35 AM
Hi Anvitha ash,
To check installed plugins in ServiceNow, follow these steps: Access the ServiceNow admin portal, navigate to the Plugin List, and view the installed plugins.
Places to check if a plugin was activated successfully
There are several places to check if a plugin was successfully activated in an instance. But when it is checked in the places mentioned here in the KB, one cannot go wrong.
We could check that in 2 places to be 100% sure that a plugin was successfully activated:
- sys_progress_worker
- sys_plugin_log
To check in sys_progress_worker:
- Navigate to progress workers, System Diagnostics > Progress Workers
- Search for the name of the plugin in the name field in the form
If the plugin activation was successful it should show as SUCCESS and in case the plugin was not activated properly this would show ERROR.
To check the sys_plugin_log table:
- Navigate to sys_plugin_log table
- Search Navigator > sys_plugin_log.list
- Search for the name of the plugin in the name field in the form
Regards
Netaji Kadam