In SCCM the Correlation ID (Resource ID in SCCM) can change if the computer is reimaged, or sometimes just if someone redeploys the local SCCM app to resolve some other issue (maybe it is not reporting). 

In this SCCM history log from an affected computer, you can see that the laptop linked to the Correlation ID changed on 08/31/2023 from XXXXXX00L to XXXXXX93L when we reimaged the device. 

After this date, the Correlation ID refers to a different device.  Afterwards, our SNOW logs show it switches to the old computer and then to the new computer every night, when we synch.

Do you have any idea how to correct affected computers?  We've tried editing the cmdb_serial_number.list and the computer records themselves, but they just switch back.  Any idea how can we associate the new Correlation ID with XXXXXX00L ?