ASA5
Mega Sage

Hi Tommy,

 

When you load a record on the list view, ACL are not evaluated correctly if they need a field that is not present in the list. This is used by ServiceNow to prevent performance issue.

If those fields are reference they may be concerned.

Please check the link for more details : 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0827368

 

Best