Joshuu
Kilo Sage
In response to Kieran Anson

‎03-04-2024 04:09 AM

Hi @Kieran Anson ,

 

Thanks for your response.

 

They can receive the approval for second time as well. But, the previous one should be either in rejected state or in no longer required state. Here, it is creating a new approval when requested again, but showing the previous one also as requested state instead of rejected or no longer required.

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Kieran Anson
Kilo Patron
In response to Joshuu

‎03-04-2024 04:18 AM

Try specifying both an approval and a rejection condition, below is the test flow I created to verify your question. Upon re-approval, the old approval is not updated and remains rejected

KieranAnson_0-1709554680571.png

 

View solution in original post

Joshuu
Kilo Sage
In response to Kieran Anson

‎03-04-2024 04:55 AM

Hi @Kieran Anson ,

 

I have tried as you suggested. But it is still the same.

 

priyarao_0-1709556909663.png

priyarao_1-1709556928376.png

 

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Joshuu
Kilo Sage
In response to Kieran Anson

‎03-04-2024 05:18 AM

Hi @Kieran Anson ,

 

It is working as expected. The approval engine for enhancement table is not turned off. So I have updated the property and then it is working fine now.

 

Thanks for your help.

View solution in original post

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Karan Chhabra
Tera Contributor
In response to Joshuu

‎02-22-2025 07:16 PM

Hi @Joshuu ,

Which property have you updated?

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