Hi Eric,

To create this logic that depends on various factors, I advise you to build a Decision Table using the Decision Builder and incorporate this into your Flow.

Not only is this the most organized approach, but it also offers an easy way to conduct maintenance, even allowing process users to do so.

Check out the documentation for this tool: https://docs.servicenow.com/bundle/vancouver-application-development/page/administer/decision-table/...

If my answer helped you in any way, please mark it as correct/helpful 🙂

Regards,

Isaac Vicentini.