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04-30-2024 08:05 AM
I think there are two good options here:
- Define the drill-down, which would essentially point them to another report that contains just the columns you want: https://docs.servicenow.com/bundle/washingtondc-now-intelligence/page/use/reporting/task/t_DefineARe...
- Set the report click-through behavior. In this way, you can define the view that is used: https://docs.servicenow.com/bundle/washingtondc-now-intelligence/page/use/reporting/task/set-report-...
If anyone knows a better way to control the View value when clicking through, I'd be happy to give kudos. 🙂