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05-05-2024 11:39 PM
@anuj27 I tried to replicate the issue and please find my observations on this.
1. When you add an image in the Topic, it generates a URL link.
2. This image is created as a record in Images table [db_image_list].
3. Kindly check if the images are available in that table. If so, validate if the sys IDs are same and republish the topic and check.
Optional reference : https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0744449
Please mark this as helpful and accept it as a solution if this resolves your query.
Thanks,
Sujatha V.M.