sujitha16
Kilo Patron

@anuj27   I tried to replicate the issue and please find my observations on this.

 

1. When you add an image in the Topic,  it generates a URL link. 

SujathaVM_1-1714976652520.png

2. This image is created as a record in Images table [db_image_list]. 

 

SujathaVM_2-1714976695095.png

 

3. Kindly check if the images are available in that table. If so, validate if the sys IDs are same and republish the topic and check. 

 

Optional reference : https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0744449

 

 

Please mark this as helpful and accept it as a solution if this resolves your query.

Thanks,

Sujatha V.M.